The customer pays for return shipping and a 10% restocking fee.

Twisted Labs guarantees all of the products it manufactures to be free of defects. This means either material defects or defects in workmanship.

We will replace any of our products that we have inspected and determine to be defective at no charge. We are not responsible for return shipping costs, or items lost or damaged during return shipping. Products must be given a return authorization prior to shipping to our facility at:

TWISTED LABORATORIES, LLC.

 Attn: Warranty Returns

 5020 E. La Palma Ave.

 Anaheim, CA 92807